Privacy Policy for Albumer
Effective date: October 7, 2026
This Privacy Policy explains how Albumer (operated by DOR Industries, "Albumer", "we", "us") collects, uses, shares, and protects your information when you use the Albumer mobile app for Android and iOS (the "App") and the albumer.com website. If you have any questions, contact us at support@albumer.com.
Information We Collect
Account information. When you create an account we collect your name, email address, and password (stored only as a secure hash), or the identity information you authorize when signing in with Apple or Google.
Your content. The photos, videos, journal entries, comments, album names, and other content you choose to upload. Your content is stored on our servers so you can access it from any of your devices and share it with the people you choose. We access it only to provide the service; we do not use your photos for advertising and we do not sell them.
Camera and photo library. The App can use your device camera and photo library only when you choose to take or upload a photo or video. We only receive the specific items you select or capture.
Contacts (optional). If you grant contacts permission, the App reads names, phone numbers, and email addresses from your device address book solely so you can pick people to invite or to send a photo puzzle to. Your contact list is used on your device to show the picker; only the contact details of a person you select are used to deliver that invitation, and to check whether they already have an Albumer account. When you invite someone, we keep their name, email address, or phone number for up to 90 days so that if they join Albumer we can put them straight into the album you invited them to.
Purchases. If you buy a subscription, payment is processed by the Apple App Store or Google Play, and we use RevenueCat to keep track of your subscription status. If you order prints, the order is placed with Walgreens and you pay at the store when you pick them up. We receive order and subscription status, but never your card number.
Device and usage data. We collect basic technical data such as device type, operating system version, app version, IP address, and crash and error reports so we can keep the service reliable and secure. The website uses Google Analytics to understand site traffic. If you allow it, the App also receives your device's advertising identifier, which is used for ads as described in Advertising below.
Support messages. If you contact us, we keep the message and your contact details so we can reply.
How We Use Your Information
We use your information to: provide the service (store, organize, and share your albums and photos with the people you choose); deliver invitations, notifications, and photo puzzles you send; process purchases; provide customer support; keep the service secure and prevent abuse; and fix crashes and improve the App. Free accounts see ads, as described in Advertising below; a premium subscription removes them. We do not sell your personal information.
How We Share Information
Your content is shared only with the people you share it with (album members and people you invite). We also use a small number of service providers who process data on our behalf to run the service: cloud database and photo storage (Supabase), crash reporting (Sentry), product analytics (PostHog), push notification delivery (Expo), transactional email delivery (Resend), subscription management (RevenueCat), advertising (Google AdMob and the ad networks it works with, listed under Advertising), and app store payment processing (Apple and Google). When you order prints, we send Walgreens the photos you chose and your name, email address and phone number, so they can make your prints and let you know when they are ready for pickup. These providers may only use your data to provide their service to us. We may also disclose information if required by law, or to protect the rights and safety of our users and the public.
Advertising
The free version of the App shows ads: banner ads in parts of the App, and an occasional full-screen ad when a photo game ends. Ads are served by Google AdMob. AdMob may pass an ad request to other ad networks so they can compete to show the ad: Meta Audience Network, Unity Ads, Liftoff, AppLovin and Mintegral. These companies may use basic device information, your device's advertising identifier (if you allow it), and how you interact with ads, to serve and measure ads.
You control how personalized your ads are. On iPhone, ads are personalized only if you allow tracking when the App asks. On Android, you can reset or delete your advertising ID, or opt out of personalized ads, in your device's Google settings. In the European Economic Area, the United Kingdom and Switzerland, we ask for your consent first, and you can change your choice at any time under Privacy choices in your Profile.
Your photos, albums and other content are never used for advertising. You can read about how Google uses this data at policies.google.com/technologies/ads. Upgrading to a premium subscription removes ads entirely.
Data Security
All data is encrypted in transit using HTTPS/TLS. Photos and account data are stored on secured cloud infrastructure with access controls.
Data Retention and Account Deletion
We keep your information for as long as your account is active. You can delete your account at any time, which permanently removes your profile, albums, photos, videos, journal entries, comments, and shares:
In the App: go to Profile, then Delete My Account.
On the web: visit https://albumer.com/account-deletion.
By email: write to support@albumer.com and we will delete it for you.
Deletion is permanent and cannot be undone. Residual copies may persist in encrypted backups for a short period before being purged.
Your Rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise these rights in the App or by emailing support@albumer.com. We will respond within 30 days.
Children's Privacy
Albumer is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will promptly remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date above. Material changes will be announced in the App or by email.
Contact Us
Albumer (DOR Industries)
Email: support@albumer.com
Or use the contact form.